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How to buy?

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· Click on the item you want to purchase.
· Click the “Add to Cart” button. A pop-up will appear confirming that your product has been successfully added to your shopping cart. Click “Proceed to check-out”.
· Log-in to your account or create a new one if you haven’t registered yet.
· Fill-up the necessary information and click “Proceed to check-out”.
· Read through the Terms and Conditions and tick the box if you agree. Click “Proceed to check-out”.
· Select your preferred payment method.
· Once done, you will be receiving a confirmation email that your order has been placed successfully.

How do I return / exchange an item?

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If you purchased a product from crescendo.ph and wish to return or exchange it, please see our Return and Exchanges page to initiate this process.

I received an incorrect / damaged item with my order, what do I do?

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If you purchased a product from crescendo.ph and wish to return or exchange it, please see our Return and Exchanges page If you received an order from crescendo.ph and it contained a damaged or incorrect item please reach out to our Customer Service team as soon as possible via our online inquiry form or email shop.crescendo@crescendo.ph

How do I find out about special deals, discounts, and promotions?

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If you want to be the first to find out about specials and discounts, join our e-newsletter, or follow us on social media on Facebook or Instagram @crescendo_home

Where can I learn more about how to use and maintain my item?

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To find out how to properly use and take care of your product and ensure its long-lasting service, please check out our Use & Care section for more details.

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